When I called, they explained their process completely and I felt confident that my beloved knives were in good hands.The shop was easy to find, (but I have GPS) and they were very friendly inside. They inspected my knives and said I could wait, or go for a walk and they would call when my blades were ready. We looked around their impressive shop for a few minutes, and decided to check out the Deli next door. Before we made it across their parking lot, the technician caught us and said he was finished! The blades were in superb condition. He gave some advice on how to maintain them, and we were on our way. Less than 30 minutes in and out. The price is great too.
Pros: Great service and fine quality
Cons: I can't think of any
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