we used to love this place, but it is consistently going down hill. i really want to keep liking it - but i doubt that i'll go back. last time i was there i ordered the portobello sandwich - i wish i could draw the picture of mushroom to bread ratio! only half of my sandwich had less than half of a mushroom (not exaggerating!) and about that much pesto. it was missing the cheese and tomato. when i asked the waitress if i could get the cheese and tomato and more mushroom (nicely) she said i would have to pay extra for the mushroom and rolled her eyes. of course i paid extra for the mushroom i didn't want to eat just bread! my mom ordered the pecan-crusted trout which should have been tasty, but it was disgusting. it tasted like it was microwaved for a really long time. very tough and dry, with little flavor. this is not the first time the food and service were below par. we were used to the service being bad, but now the food is following. this is the south austin location that i'm talking about, maybe the other locations aren't as bad - but i doubt that i'll risk it. too bad, i use to enjoy this place and would always take out of town guests here. now we go straight to magnolia.
more