My husband and I just bought our first home (a condo). Right at the beginning Michael met with us for almost 2 hours on a Friday night and patiently answered all of our questions about the homebuying process. It's obvious he has a lot of experience. He helped us navigate through lots of viewings, and he was great about organizing everything to make sure we got to see the places that we wanted to see. He's easy to reach by phone or email. I appreciated his honesty and sense of humor about the homes we saw (my husband and I selected a few questionable places to look at...haha!). We also worked with the bank Michael suggested and they were able to help us close quickly on our place. It's a big deal to buy your first home but Michael made everything go smoothly.
Pros: He's very organized and friendly!
Cons: I think he was a little bit new to housing in Cambridge...but it didn't seem to stop him
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