I recently visited Big Al's for the first time with my family. Overall the facility was clean and inviting but the service was very, very, very poor. When I approached the front desk I overheard two of the employees (one appeared to be a manager of some sort) conversing and using foul language. I do not believe they realized I heard this but I think that is very horrible customer service and poor judgement on their part to not realize that there were people waiting to be helped. The bowling was fun, but a little pricey. My daughter loved the arcade. We ordered pizza and it was very tastey. I think that overall Big Al's could be fun but I think the management should be more on top of their game with their employees and themselves.
Pros: good pizza
Cons: horrible management
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