I went to Mousey Brown's last week and was not happy with my cut - it was much shorter than I wanted. However, when the owner found out how unhappy I was, she made a point of contacting me to see if there was anything they could do to make the situation better. There wasn't (my hair is now too short to really do anything with), but it's only fair that I point out how accomodating they are at this salon and that they go out of their way to make their customers, even the disgruntled, cranky ones, happy.
Pros: nice people, nice atmosphere, very accomodating
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