i called and FRANKIE was recommended. i told them i wanted a consultation as it was my first time there. i was assured if i came in a little early for my appt i would be able to speak with the stylist, i came in early and she was late. she rushed, had no hair magazines(what kind of salon doesn't have hair magazines), she was so busy running her mouth and telling me how she knew what she was doing that she wasn't listening. she heard bits and pieces put it all together and i ended up with no hair after i told her i was GROWING MY HAIR and only wanted her to clean it up and shape it. NOT CUT IT ALL OFF. on top of cutting it all off it was an ugly mishapen haircut. she did it in like 5 min (NO SKILL). EVERYTHING i told her not to do she did. when i called back to see what could be done as that was a lot of money to throw down the drain (i had to go a few days later to a REAL stylist and get a REAL haircut) i was given the runaround,and told a manager would call me back. well it's been 10 weeks or so and i'm still waiting. now my hair is super short. I HAD TO GO EXTREMELY SHORT TO OVERRIDE THAT DISASTER I GOT FROM FRANKIE,but at least its cute. my hair was shoulder length I WAS GROWING IT OUT for something different and now i have very short hair due to the incompetence of a careless person, and a shady fake salon that markets itself as if all the stylists are trained. LOL trained my @ss.
Cons: everything
more