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Excellent customer service and great food - Review by citysearch c | Penang

Penang

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Excellent customer service and great food 8/5/2008

I had family visiting us this weekend and needed a lunch place while touring the city. We approached this hip restaurant as a group of 11, including 3 kids. The manager didn't bat an eye -- in a few moments they arranged a large table in back with banquettes. They invited the kids up to the bar to watch a dog competition on TV while we waited for our food. They have a great handwashing station outside the restrooms -- so helpful in NY. The waiter acted happy and professional to serve our touristy group. Restaurant was clean, restrooms clean. And we loved the food. Everyone loved everything they ordered. I got the ginger chicken, my husband had the mango chicken, kids had noodle bowls with chicken and shrimp, etc. The $9.99 lunch special is an outstanding value, with the spring rolls, salad, soup, and hearty entree. We were all stuffed. Basically, a restaurant that could be (under different management) too hip and intimidating, is extremely welcoming and professional, has great food, and is a good value. If I lived in this neighborhood I would go to Penang frequently. Pros: Welcoming, professional, clean, great food Cons: It's not a huge place more
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