I stopped in yesterday and was quickly reminded why I stopped shopping here. The products are great, hard to find and high end that is not something that has ever changed. Unfortunately the staff is rude. They have a couldn't be bothered attitude and no concept of customer service. I was looking for a bronzer. I brought what remained of it with me to try to match up the color as close as possible. When I showed it to her I was told they didn't have that brand or anything close and she wasn't going to show me anything that didn't match it. I'm in sales and I've done some retail. If you don't have exactly what the customer is looking for it is worth it for you to try to find a close match. I was clearly interested in finding something. The store was not crowded so it wasn't like I as taking up her time but she made me feel as if I was wasting her time. It might be a little frustrating going into a department store to get cosmetics but atleast the sales people are interested in making a sale and taking care of you with respect and service.
Pros: Great products
Cons: Staff and service
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