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Uncouth, unprofessional and arrogant - I rather deal with thugs! - Review by citysearch c | Smith Thompson Security System

Smith Thompson Security System

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Uncouth, unprofessional and arrogant - I rather deal with thugs! 8/3/2008

Their service may be a few $'s cheaper, but remember it?s your safety and life. When they came to set up my system, they broke it, and then claimed it was broken even before they came. Like I, the home owner, would not know. So they replaced a part. As it turned out, my previous alarm contract had an auto-renewal clause, so I called ST to cancel my service. The sales person was extremely rude, and although the contract did not say so, he quoted a trip charge to disconnect the service. I was OK with that, since this takes time and gas. Nothing in the contract mind you, I thought I was being a good citizen. Pros: Learn a good life lesson - If it's too good to be true, it's probably not true Cons: Need any more? Look up the word con in Wikipedia more
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