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Good customer service but a few annoyances - Review by citysearch c | I Do Bridal

I Do Bridal

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Good customer service but a few annoyances 8/7/2008

This shop has some nice dresses but I felt rushed here because we could only make a 1 hour appointment. At the end of 1 hour, there were still some dresses hanging in the room that I wanted to try on, but I was told that I needed to make another appointment and come back to try on the others. I had asked to make a 2 hour appointment, but this was not a possibility, so I could understand that other people were booked after me. It was just frustrating because my mom and sister had come from out-of-town to go dress-shopping with me, so it was inconvenient for us to come back another time. The salespeople were definitely very good about getting me in and out of the dresses quickly, but I felt that 1 hour was not enough time to find that perfect dress. I did find a dress that I kind of liked at this store, but ended up finding it cheaper at a bridal shop in Lakewood. Also this is one of those dress shops that does not allow you to take pictures of the dresses so if you want to know how it looks in photographs, that might be an issue. Pros: friendly salespeople, good quality gowns Cons: can't take photos, 1 hour time limit more
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