Abusive, rude, and possibly one of those who would go postal on you. I spoke with a Mr. Kelly Jones last week at this company due to some temporary financial hardships that I am experiencing. As I explained to them for the 45th time the circumstances of that hardship, he immediately became rude and condescending. He started screaming at me and being verbally abusive. I was married to a man who had the same types of anger and relationship management problems, and this company, and in particular, this poor man are dangerous. If they call you, very politely ask for their address, and then send them correspondence indicating that they can communicate with you via writing only--you have that right. Better still, go back to the company you owe the money to and deal with them, even if it's sending them only $1 a month--this company and its employees are like the gestapo--achieving results through intimidate rather than help. You don't have to talk with them, that is your legal right.
more