I just left Massage Envy on Katy Fwy. WITHOUT a massage. I have had massages before but never at a Massage Envy. They were 10 minutes late taking me to the back for my appointment even tho I was 15 minutes early. The therapist insisted that she WOULD NOT give me a deep tissue massage and WOULD NOT do a complete body massage. She would only do specific areas if I would tell her which areas. She said that she was an RN and knew better. Both her and the manager defended that she was an health care professional and knew better. They were both just rude.
Cons: rude staff
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