Whoever wrote those reviews on the previous posts COULD not have been to the same Ambience I went to. My last hair salon, one of the high profile salons spas in Cincinnati, completely ruined my hair. When I called to make my appointment the receptionist asked ME what type of hair I had so she could select the best person for me. She even asked me what my price range was. Never before had I called a salon and received such service from a desk employee. She selected Susanne because my hair was course and long. I wish I knew what the desk girl's name was because I would kiss her because Susanne not only fixed my cut, but gave me an amazing new look. Her asst Craig also did a great shampoo and did my scalp massage and he gave me hot towels to wrap around my hair while the conditioner did its work. Anyway, love this place. Everyone said hi to each to each other. I believe I even saw the owner greet each employee when she passed through. You never see that!
more