The feeling after my first time at Metropolis: I expected a lot more for what I got and for what they charge. I don't mind paying for spa treatments. But the receptionist was rude and being that it was my first time, she just handed me a ticket with services I made appointments for that day without any directions. I did not know I was supposed to wait at their other lounge area, but the second lady who helped me was really nice!! The lady who performed my services for the day was also nice but she did a horrible job for what they charge for - the filing job she did on a couple of my nails were crooked... I also saw another person check their cell phone a couple of times when she was providing service to a customer. She didn't talk on the phone but still for what they charge, that shouldn't happen. They only do the massage for the mani/pedi for about literally 20 seconds. I've gotten a better mani/pedi at regular walk-in nail salons for less than half the price. Receptionist at checkout was also really nice!! Another positive is that they are clean! Nice staff (except for that one receptionist) but regarding service, I expected more for what I paid for and got. They are also really busy and have a more futuristic simple decor/atmosphere so consider that if you want a more serene homelike atmosphere/decor. (They have an enclosed area for pedi which made the pedi okay.)
more