Well, I'm going to start by saying that by no means do I exaggerate or stretch the truth. I honestly can say that I've had horrible experiences at Van Michaels. YES- experienceS. I went there once a long time ago (before they even renovated the whole salon) and I wanted full highlights. I told the colorist that I DID NOT want a color that would appear black or would only show up in sunlight. I have dark hair and I told him that many colors don't show up on my hair and to make sure that the color I pick will give me the desired light brown color I wanted. Guess what? My hair looked BLACK- literally not just black JET BLACK. So, they let me get it redone, but hey damage already done and customer already dissatisfied. When I got it redone, the lady was able to get the lightness that I wanted. I just didn't want to go back again, because I was afraid the same thing would happen again. \r
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Couple years later (April 08) I decided to try it once again thinking maybe it was just that ONE stylist that was horrible. I went wanting the same type of lightness I already had but just a different tone to it. First of all, the lady was rude and sarcastic the whole time which completely turned me off. Second of all, she was so inflexible about doing anything and I KNOW my requests were not ridiculous requests. She was just being lazy and kept bringing up time and her next appointment. Well... if you know that I want full highlights then the appropriate time block should've been picked when the full highlights appointment was MADE... that's not my problem. I'm paying you so much money so I can get the JOB I want. Not a half done job. Anyways, so that made me really mad. Then, when I'm making so many sacrifices so you get done in time for your next appointment and since you claim you can only do ONE thing with my hair then atleast do it right! My hair was orange. I am NOT kidding you. The stylists next to us gave us weird looks when they saw the job she did. DO NOT GO.
Pros: Nice ambience since they renovated, nice haircuts, and good prices.
Cons: No skill at highlighting! Always a time constraint!
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