Did a good bit of research to select them. Booking an appt was easy. Gave me an estimate over the phone. Called to confirm appt a hour prior as promised. Showed up right on time. Elmer and crew were very friendly. Cleaned a sample area to show me what to expect. The guys worked hard at cleaning our large family room carpet for about 2 hours. The results surpassed my expectations. There were many bad stains from pets and even oil from a ceiling fan, but they got every stain totally clean. \r
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A couple of things to note. The smell of the cleaning process is quite strong, so it was nice to be able to open the windows while they were working. I also didn't realize that the process they use is totally dry cleaning, so the carpet was dry the minute they left (vs having to wait on a steam cleaning to dry).\r
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I am very happy with the results and would recommend them to friends.
Pros: Results, Service, Price
Cons: Smell, Length of time it took to clean one room
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