I rented a townhome with a long time roommate about 4 years ago through real property management. The AC broke four times and even though we promptly called it was sometimes weeks before a tech came out. There were critters on a regular basis and hole underneath every window sill. Upon moving into the apartment we noticed it was never cleaned so I had to pay to have the carpets steamed, repaint the walls, and bomb the apartment. Several weeks after we were there they sent a lady out to wipe down the cabinets. Give me a break!! During one of the hurricanes a window pane was broken and he screen came off when one of the nearby trees fell and broke it. We called it in and no one seemed to care. Even when water was leaking through the ceiling via the lighting fixture in the dining room, still no one came. I moved out and 2 years later attempted move into another apartment when my credit report showed that I owed some company many. Real Property actually charged me for the window replacement, carpet cleaning, and several other ""fees"" that all sounded like the same thing just renamed. So of course I called them with question to such debt. They were rude even when I said ""I'll Pay IT, just tell me when, where why and how much"" They were unprofessional and upon my questioning of why I have never received any notice they replied, ""so are you going to pay this or what?"" Never got any answer but 'i don't know, I don't care, or just plain being cursed at. I am in the process of seeking legal action against this company on many levels. No one deserves to be treated the way they treat people not to mention their complete disregard for any professionalism and business practice. So I hope they have a good lawyer cause I do.
Pros: Nothing
Cons: Attitude, Professionalism, Business ethics, Business operations, etc.
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