We hired Brett Matthews in '07 for our wedding in July '07 in Manhattan having been impressed with their sales pitch which included promises of a nearly invisible photographer, professional attitude and guaranteed perfect pictures. What we got couldn't have been further removed from the promise. Firstly we paid and additional $500 to have ""pre wedding"" photographs taken in Tribeca as a way of introducing us to our photographer. The pictures may as well have been taken in a sea container. There is essentially no evidence as to where in the world they were shot. In the lead up to the wedding we are asked to provide our photographer with a list of ""must have"" pictures which we duely did...sadly they have become ""must not have"" pictures as not one of them were taken. We had asked our photographer 2 weeks before the wedding to visit the wedding venue with us to agree on places to take certain pictures. He kept putting off the meeting and eventually went there the afternoon before our wedding without us (we were in the middle of another ceremony) and spent less than 5 minutes in the facility. The day of the wedding itself was a disaster. Not only did each picture take WAY too long to take but he proved incapable of handling stressful situations (in actual fact he created his own stress), taking utterly ridiculous pictures in poses totally unnatural unless you are double jointed (creativity?) and hitting on the brides cousin on numerous occasions. He disrupted the cake cutting (IN A BIG WAY) and became wildly aggitated with the facility manager on several occasions. We have since received the pictures from the day and are utterly disgusted with the product. Key photos have been missed (no picture of bride and groom with both sets of parents being the biggest one), heads on subjects (the groome!!!) are half missing and in general the quality is poor. Almost all the guests commented on how visible the photographer was on the day (he eve made it into a number of the pix!!!)
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