If you need to explain and defend, it is likely there is a little truth as to what has been said.\r
No one is ALWAYS courteous. We all have bad days. At least admit you can be bitchy because there are many tentants who are in agreeance on this.\r
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I've worked in Property Management. I know it isn't easy. Especially when you're having a bad day or when you have to deal with really difficult people. Just because someone is licensed doesn't mean they are QUALITY. If that were the case, I'd pick any contractor/painter/repairman or doctor out of the phone book. \r
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Property Management is about integrity. It's not about property, it's about PEOPLE. A home is about the most personal property there is, whether you rent it OR own it. Someone who is handling the care should TRULY care about the people who own it AS WELL AS the people who reside in it- EQUALLY. Both are of equal importance. They both have lives and personal investment in the property. So would it pain you to at least ACT like you care, even if you don't? Is it really THAT HARD???
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