I have been renting a house in SE portland for a year an a half now. The location is good and the landlord himself has been reasonable. However the management support from RMA, Inc. has been nightmarish. Our windows and window panes are crumbling and most of the windows are painted shut but we have been unable to get the rental agency to correct this. Also we have inadequate (practically pretend) locks on the front and back doors. We appealed to the rental agency to install deadbolts but again they refused, claiming the security of the house was adequate already. This of course makes it harder to get renter's insurance, since insurance companies prefer to insure secure houses. Every interaction with this agency has been frustrating. Their staff are rude and seemingly annoyed if you contact them for any reason. They will try to stick you with extra charges, and they basically seem bent on taking advantage of low-income renters who are not in a position to take the company to court. Rental companies like this are what give landlords and rental agencies a bad name.
Pros: The rent is fairly cheap and so far they haven't raised it
Cons: You get what you pay for
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