Overall I am dissapointed with my experience here. I thought I'd give it a try due to all the raving reviews. I asked for Dulce and wanted help with my dark hair that I had been dyeing at home for the last year. She convinced me to get highlights, which I was very hesitant to do since they always turn out brassy. Nevertheless, I went forward with her suggestion. In the end I disliked it very much, but she insisted it looked pretty. I forked over the $200 (and with no style... that was an extra $50!). She was very nice, as is all the staff there I met, but I just don't think it is worth the money. I did ask for a portion of my money back which she did not do. She did correct it though with color glaze / toner and I felt satisfied when I left since it had improved, but now that a couple weeks has gone by, I can still see the rusty red highlights coming through and I am just not loving it. ... I should love it for $200. My advice is to know exactly what you want walking in and don't be afraid to say no to their suggestions.
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