We'd been using Camp Canine for years. Blissfully unaware of just how neglectful they could be. When we picked up our dog after 3 nights of boarding, they brought out all his stuff to us including his bedding. He sleeps on a large sleeping bag. When we got in the car, we recognized the horrible smell. There was dried throw-up all over his bedding. It was clear to anybody with a brain, that it had been there for hours, if not days. The smell was enough to knock a person over and it was dried on my dog's fur. They are suppose to keep the dogs bedding clean. They were suppose to wash it, if something like this happened. That my dog slept in his own throw-up for an untold amount of time was bad enough. However, when I complained, the staff insinuated that I was lying, that there was nothing there when we picked him up. Very insulting. The last insult came after I finally got them to admit he'd slept in his own throw-up. They said the owner, who was out of town, would call me the following week with an apology. She never called. My dog will never go back there.
Cons: Poorly staffed
more