I am amazed at all the negative reviews of Bridaltown. I had nothing but a great experience there. My salesperson was Catherine and she could not have been more accommodating. She allowed us to try on as many dresses as we wanted and then to try them over again without a problem. Granted, the pink decor is a little cheesy and outdated and the exterior is old but well painted and taken care of. The interior of the main entrance can use a revamp too. That part of the store is old & not very welcoming. But traveling upstairs to where the dresses were was clean and the carpeting appeared to be newer. It was comfortably air conditioned. I read some comments about stained and dirty dresses. The dresses downstairs are those dresses that are samples which can't be ordered. So you have to take them as is, stained, dirty, whatever. But that is the bride's choice and if she chooses this dress, then she should not complain that the dresses are stained and dirty. The bridal rooms upstairs are for those dresses than can be ordered. If you want an elegant setting to try on your dresses, then may I suggest going to Kleinfelds in NYC. They will give you the ambience you want plus an exhorbitant price tag. Or try local bridal salons in your area. I did price comparisons too. I tried on dresses that I saw in other stores for a higher price and Bridaltown was cheaper by anywhere from 200-400 including alterations. I would suggest going on a weekday to get the attention you want. I understand weekends are crazy. I would like everyone to know that I do not know anyone at Bridaltown nor am I affiliated with Bridaltown in any way. I was just a bride taking a chance on entering a cheesy pink building but suprisingly finding 3 dresses I loved. (by the way, they were all current styles that were listed on The Knot under the wedding gown search. I took the pictures with me and searched the racks for them.)
Pros: friendly salesperson, nice selections, value for the price
Cons: cheesy decor, stairs with no elevator, entryway could use a revamp
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