When I purchased my dress I was sized & measured by a consultant at the store. Since I was in between sizes the consultant suggested that I get the smaller size because the style of dress had more than enough fabric to let out to fit me.She said that was better for me to do that than to order the next size up &it be too big on me everywhere else.I ordered that size trusting her advice & paid for my dress.As you do so they casually ask you to sign on the line so they can order your dress. LADIES BE CAREFUL DON""T SIGN IF YOU DON""T HAVE TO! READ EVERYTHING ON THE SHEET! THIS IS A CONTRACT! In the contract it states they will not exchange or refund your money no matter what the circumstances.This clears them of having to do anything further.When the dress arrived it did not fit me the way I was assured it would.They assured me again that it would fit after the alterations& that they would not have suggested for me to do that if it would not work. At alterations the seamstress said there was not enough fabric& she needed at least seven more inches.She stated that I should have ordered a bigger size. When I called them they disagreed still standing on thier belief that those dresses have enough material to let out.I went to the store the next day.They were rude, arrogant, & said that it was my opinon that I was instructed to order that size.They stated that I agreed to that size when I signed the contract.They would not own up to the responsiblity that it was thier fault.The owner would not refund my money& at first they would not even order me a bigger size.The owner called the seamstress in thier pink pages a liar! In the end after fighting with them they did order me another size that was two sizes bigger.They said they were going above & beyond the contract in doing that .The owner threw the dress at my mom when she told him that we will contact the better business bereau.I will never do business with them again.I don't recommend them.Go toDavidsthey are much nicer.
Pros: In the reading bridal district supposedly well spoke of,
Cons: horrible customer service, did not have enough size selection to try on before you order
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