We bought a car from this dealership and completely regretted our decision. They made a mistake on our contract and then tried to get us to pay for the difference. This was after the contract had been signed by us and by their sales representatives. We have since purchased another VW (from another dealership) and completely avoid taking our car in for service to The Dean Team, even though this dealership is literally around the corner. When talking to friends/associates about this dealership - I have heard many similar stories.
Cons: Customer service and honesty
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