Poor management, lazy service and inconsisent recipes.The owner should either learn the behavior of a host to his guests and a supervisor to his staff or (likely a better idea) go into a business that doesn't require direct contact with his clientele and hire a staff manager for his employees....to the benefit of all. Service is spotty and the food mediocre. It is unfair to his customers and staff when he refuses to accept the responsibilities of ownership. He is clearly in it only for the money and none of the fun or privilege of being a small business owner.
Pros: the back patio
Cons: everything else
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