As the proprietor of this shop, I an completely at a loss as to how I can judge someone's car when parking is on the side of the building and I spend the majority of my time on the opposite side of the shop. When I receive walk-ins on weekends, when appointments are required, I do my best to accommodate every bride I encounter. When the appointment policy is explained, I give the option to schedule at a later hour that day or on another day altogether. When I explain the policy, most brides will either opt for the above mentioned course of action and come back later. Some brides will ask if they can just look around which I usually have no problem with. I try to give my cell phone number to everyone who walks in the door so if there is a problem, they are free to address it with me directly. I do not recall this incident and would welcome the poster of the review titled ""horrible experience"" to contact me immediately so we can discuss this matter further. I take great exception to the inference that I am prejudice and/or judgmental and am willing to go through great lengths to ensure this is not the case. Either you have me confused with another shop, or you are another shop with an ax to grind. My business phone is forwarded to my cell phone in the event I did not supply that number at the time of the alleged incident. I look forward to your reply. The stars on this review were required in order to post so please disregard them.
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