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unsatisfactory customer service after sale - Review by citysearch c | Jenkintown Electric Co

Jenkintown Electric Co

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unsatisfactory customer service after sale 7/21/2008

I purchased an air conditioner from Jenkintown Electric and had it installed and also asked if the installers could put the old AC in a different room in the window. They said yes. Well the installation was not quite finished and the installers are a private company - P & C COMFORT SOLUTIONS - I have been waiting for 4 days for them to come back. Jenkintown Electric today said that they would be here between 12:30 and 1:30 - it is now 2:30 and P & C is still a no show. Is it Jenkintown lying or P & C comfort solutions have been paid and therefore do not care anymore? What am I supposed to do? I was told to stick a towel under the AC where the space is wide opened. I have been in the house waiting for P & C and couldn't do errands, etc. Jenkintown Electric if they don't show by 3:30 to call them and they'll try contacting them. The key word is TRY. Why didn't they try last week? I think Jenkintown Electric should reimburse me the installation fee, at least, for mental anguish. more
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