My opinion..people are just too picky..I see a lot of regulars and really nice people and really rude people that come and go. I think it is a really good deal on the membership..maybe it does take a couple of therapists to get what you want but thats just how it is if you're real picky. Tell the front desk people on what you're looking for and they'll put you with the right therapists. I've had 4 massages already and they were all wonderful. Each therapist had their own technique and I respect that. I've looked at other spas and massage places and they are highly expensive. I would not go anywhere else to get a massage..Getting to know the people that work there is amazing so you can create a relationship and that makes it easier to check in and check out. Massage Envy is not there to make your massage horrible they try the best they can and if you're not satisfied then that is your problem..I really think this place is one of the best. :)
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