I used to think Neo China in Cary had decent Dim Sum, but not so much anymore after two bad experiences including one this afternoon. We arrived during the prime lunch hour (~12:30pm) on a Saturday afternoon--the Dim Sum selection was scarce; worst of all, none of their Dim Sum was hot. It was at best luke warm. Anyone who knows Dim Sum would tell you that Dim Sum must be served hot! I often see going out for meals (brunch, lunch, dinner) with family and friends as an enjoyable experience, but my latest experience with Neo China in Cary was anything but enjoyable. The quality of the food is the primary driving force (in addition to service and ambience) in attracting new and returning customers--Neo China has certainly failed repeatedly in this category. Our experience was a total disappointment-we would've been better off getting fast food for lunch this afternoon and that would have saved us more than $20!
Pros: Ambience ok
Cons: Dim Sum
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