My husband and I went the other day. We have been before, the food is okay but service is horrid. After he nearly ate a metal shard that was baked into the pizza crust we alerted the waiter. Apologies accepted and we were told the pizza would be removed from our bill... not so. The one slice with the metal shard was removed but not the whole thing. Okay so what, it's twelve bucks, but it's really a matter of principle and doing the right thing. If it had been my restaurant and I served a paying customer a dangerous metal shard in their food I would totally comp the whole meal and hope they would come back. Needless to say we aren't returning. Much better Italian food in San Antonio with better customer service than Sorrento. Sorry.
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