Had my hair cut here by the same stylist more than once. The last time I went to her she cut my hair uneven. One side was very noticeably shorter than the other. I called to let her know and she apologized and told me to just come in and she'd fix it. I live an hour north and she knew it so I went in late and told her to just leave it wet so she could get home and I could get on the road for my hour drive back home. The next day when I was doing my hair, still uneven. Called her again, she apologized and said she didn't know what was wrong with her to again come back in, no appointment needed for the 3rd go around. She again apologized and fixed it. Still wasn't right but didn't want to leave with a bald head so I just dealt with it. I never bothered going back due to her lack of customer service I felt should have been offered. Next haircut free or maybe a gas card or oil change would have been nice! The place is amazing looking, great design!! I've had many facials and body treatments, pedicures, etc. They were all very good, nice experience. Haven't been back for any of that due to my favorite esthetician left.
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