Very disappointed in my highlight experience by Ray...wasn't looking for much, just an update, and got much less. Chunks of my hair overlooked, paid for a "full head", spotty job, looks like an attempt at do-it-yourself highlights. Frustrated with how it looks and that I spent money for it to look this way. Would consider going back to that salon with another stylist given the other good reviews.
Pros: nice atmosphere, generally positive reviews
Cons: specific stylists poor performance
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