I sent a request online for a quote. This location will not do online quotes, this was the first thing that seemed quite ancient considering today's technology in businesses. When that did not work, I went else where. The next issue was it took over 2 weeks for someone to finally respond to the email that the online tool did send. The lost straw with Langhofer's Agency was when they were not actually reading what I was asking for and started giving me much more information than I had asked. She kept asking for my roommate's information even after I told TWICE I was trying to move and get off the policy with my roommate. After 5 emails of asking for help with just a quote (as I informed I am trying to find the best rate,) they stopped responding. I would dread having a claim with this agency, because they are liable to screw that up, too. Lord help you!!
Pros: Nothing
Cons: Everything
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