We recently purchased a new dining room set from Suburban. After opening up the table to store the leaves, parts fell off of the table. Screws also fell out of the bottom of the chairs. We accepted delivery of a replacement table as well as the offer to fix the chairs. The second table came and there was a large splinter of wood on the side molding. I spoke with two managers Michelle & Rob Wateworth. I agreed to a third table to be delivered only after I was told "my standards were too high". The sales manager Robert was curt, discourteous and unaccommodating. He could not give me a 4 hour morning appointment window even after the first manager Michelle agreed. BUYER BEWARE!!!!
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