I entrusted the care of my two dogs at Biscuits and Bath for daycare. 10 days ago, one of my dogs was severely bitten during day care at Biscuits and Bath. She suffered puncture wounds to her thigh. Biscuits and Bath did not notify me that there had been an issue and as a result, the wound went unnotice for 3 days, until my dog had licked all of the hair around the puncture wounds off. As a result, she had to undergo surgery to remove necrotic tissue from the wound as well as 6 stitches. \r
\r
PLEASE, PLEASE do not entrust the care of your dogs to Biscuits and Bath. They are irresponsible, negligent, and provide horrible customer service. To add insult to injury, the manager at the center we go to replied to my concerns as follows: ""That's why we have the sign up that reads play at your own risk"". Can you imagine, having your dog be severely bitten after paying $1000 a month for day care and then paying for a $1200 unnecessary surgery, to have the manager say that to you?\r
\r
Save yourselves the time, money, and retain your peace of mind..........\r
\r
DO NOT TAKE YOUR DOGS TO BISCUITS AND BATH!!!!!!!!!!!!!!!!!!!
Cons: Irresponsible, Negligent, Rude, Disorganized
more