I went there tonight (June 28th) a saturday, my actual birthday. I made reservations about 1 and a half weeks in advance for a party of 10. I arrive at Stitch by 9:30 and there's maybe 30 people there. I read a review that suggested to try for the balcony seatings but when I asked for tables up on the balcony, they said it was closed off because there was only 1 waitress that night. I understand that, so we were seated all the way up front. My guests arrived and the waitress took good care of taking our food and drink orders but when I asked about the open bar specials (as advertised on the Stitch website) on saturdays, we were told that they don't do that anymore. If that was true, then don't advertise it. We asked the bartenders as well because the waitress told us she just started but it seems that the bartenders were unsure as well as hard to understand (heavy european accents). I would have really appreciated the open bar specials because at $10 a cocktail, the open bar specials would've helped out tons because including me, my guests ordered and consumed plenty. Then the bartender proceeded to say that Stitch was opened only until 12 but I had made reservations for 10-1 (so she was either trying to get us out early or she didn't know what she was talking about). I suggest that if you advertise something, go through with it and inform your bartenders and waitresses what the deal is because if you aren't going to offer open bar specials, don't put them up on the website because that is false advertisement. The drinks were decent and my guests truly made the night amazing! Just another thing to point out, although it was my birthday, there was nothing done, no discounts or free shot or anything and when asked if they give out free/discounted drinks, 1 bartender replied that ""they had just returned from probation because she gave out free drinks 1-2 years ago."" No offense, but why would you hire someone like that again??
Pros: Good drinks (not at all watered down), great waitress
Cons: Not at all good at customer service and people don't know about open bar specials
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