My wife and I had literally just moved to Portland, and this place was on my short list of places to go that were close to our new home. We needed a late-night coffee stop, so we could get on the internet with our laptops, and organize the next day in our new city. In retrospect, we could have chosen better, I'm afraid. The atmosphere was already quite lively when we arrived, and we were lucky to find a table in a back corner of the room next to the kitchen. We had a charming waitress who was friendly and courteous, and considering how busy the place was, we can't really complain about the occasional waits between visits to our table.\r
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I worked in plenty of food industry jobs during my college years, so I understand how that economy works, and I ordered additional drinks and desert items every time our waitress returned, so she wouldn't feel like we were wasting her time. During our stay, a couple of tables next to us turned over once, so I assume that's why the waitress suddenly showed up with our check already added up - a bit ill-timed, as I had been waiting for her to return so I could order more drinks. A minute later, a harried woman - who I assume was a manager - came over and asked us to pay our check and vacate our table, stating that we had been there all night since they opened the doors, and were just ""taking up space"", and that other paying customers might need the table. Not only was she mistaken about some of her assertions, but as far as customer service goes, it was just plain rude.\r
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To the person who posted a review suggesting that people ignore all the negative reviews - this was something that actually happened, and whether it is typical of the service or not, it is nonetheless inexcusable and disrespectful. This review is not a knee-jerk response - far from it, I waited weeks before posting it, when we had some time to review businesses we've been in. No issues with food or ambiance, but we were offended, and will not likely return.
Pros: quaint atmosphere, potential for a fun get-together (if you leave right away (I suppose)
Cons: apparently more concerned with turning over tables than treating existing customers with respect
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