I went to Black Hole because I'd heard they'd been around the longest and I was getting a simple nose piercing for the 2nd time. I wouldn't say the woman at the front counter was particularly friendly but that isn't what my review's about. The piercing itself was virtually painless although I questioned the placement a few days later and got attitude. Weeks later I developed the ""bump"" which can be fairly common from what I've discovered. However, after a month it was getting bigger so I called them about treatments. Over the phone I was told to add a capful of peroxide to my salt solution for 1 week and then 2 the following week if no improvement. Not only did it not improve, it got BIGGER and turned WHITE! So I went in and the same woman who works up front from a distance of 4' asked how long I'd had it and told me to get another peroxide product to use at night. I didn't buy it because it didn't resonate with me. My piercer was standing next to her and took over the phone call she had instead of looking to see what was going on. Fortunately I finally went to an AWESOME piercer who actually sat me down in a chair with a bright light to see what was going on. She went over what my treatments had been and various other questions. Turns out, my piercer bent the stem too short and the inside of my nose was compressed and freaking out from being in defense mode. She gave me additional treatments and even said she'd research an herbal alternative to hydrocortizone if we needed to go that route after 2 weeks of salt and chamomile treatments. AND she didn't charge me!!! She actually fixed the stem, explained what was happening, best and worse case scenarios, etc. I will be adding a review on her site as well. I'm happy to say after 1 week my nose is completely healed!!
Pros: Wide selection of jewelry
Cons: Procedure incorrectly done and no attention to aftercare
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