always using Cutysearch for finding restaurants, i was intrigued by this restaurant. i am always looking for upscale places that offer a prix-fixe menu. well after a long day of siteseeing we called to see if it would possible to get a table on saturday night for 4. we were told it was no problem and that we could just come in. luckily i did leave my name and was told we were a go for 8pm. upon arriving the hostess, who quite frankly did not seem to have a clue, could not seat us. we were then told it would be 8:30 but probably sooner. needless to say that wasnt the case as we werent seated until 8:45. then right from the start the server was VERY unfriendly and was even worse when i asked about the Prix Fixe menu (they dont offer it unless you ask). then we had to send one entree back as it was not cooked anywhere near where it was asked to be and my dish was, to me, inedible where i then proceed to send it back. the server then grilled me as to why and i told him it was irrelevent why, the fact was it was gross! he brought me the menu to try something else but at that point i was so irritated that i had lost my appetite. after the server was not at all concerned about our experience (after i told him i didnt want anything else) i then asked to speak to the manager. i informed him of our experience and that i felt he should know. i will say that the manager was very accomidating and proceeded to comp the majority of our meal and asked to please give them another chance. i will say that after observing the other server in the room, had we had him, we probably would have had a much better experience. i will add that the Bartendar was great and the manager was very friendly. unfortunately the rest of the experience was much less desirable and i would not recommnd it as you might get a very unhappy and unpleasant server or a hostess who is quite clueless.
Pros: great bartendar and jazz band
Cons: horrible service/server and less than average food
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