I booked a one-way ride from SJC back to Santa Cruz. Ride was one hour late, due to a driver ""getting lost"". Driver/owner called to let me know, I was a little annoyed. He said ""don't worry, I'll give you a discount"". He ended up coming himself, picked me up and said he'd give me a $10 discount. I asked for air in the car on way back, he turned the air on for 2 minutes then turned it off. Got car sick and driver/owner talked the whole time about how successful he and his business are. I can't remember how the money exchange went, what bill I had and what change he had/didn't have exactly. But basically, he didn't have correct change for me, could've given me a $3 more discount with the change he DID have but instead shorted me the already meager discount he told me he'd give me and said he'd credit my credit card $5 if I reminded him via email. Bad form and poor service. I do not plan on booking a ride with this company again.
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