I have to get one thing straight before I write this review...I never write reviews, I actually joined this website so my point can be heard. We went to Otto's this past Saturday night for a friend's 25th Birthday dinner. We had reservations and still waited for 30 minutes for a table that we could hear each other speak because the band was so loud. First off, our waitress, Christina, told us that they didn't serve New Castle beer when the tap was in plain site! It took us THREE HOURS to recieve our entrees! When we finally were served our dinner the food was cold and tasteless. We really aren't that picky of eaters, but this food was really not worth a penny, let alone $23 for shrimp scampi (with 5 shrimp). Once we recieved the bill we split it up among everyone. We paid part cash, part credit card. We signed the bill (for the partial amount) and couldn't get out of there fast enough. Now we find out that they took the cash AND charged the credit card for the FULL amount! After arguing with the manager and explaining the bad experience we had, he finally agreed to refund the difference he owed which we will now have to wait 72 hours to be credited! You would think they would refund the full amount for the trouble we went through!!! Most of all, I feel worst for my friend whose Birthday it was who picked the place...she felt terrible that all of her friends had a bad experience and that the horrible dinner/service ruined her Birthday. Please please take my advice and do not go there! I'm sure you will be just as disappointed as we were.
Pros: On the Water
Cons: EVERYTHING ELSE!
more