3 years after having my water heater replaced by DNB it went out, since the water heater was still under warranty by DNB I called them. It is now day 4 and I still do not have a water heater. Apparently they had replaced the old water heater with a new water heater that had been recalled by the manufacture and the only thing they could do was wait for the manufacture to send the replacement part before they could repair it. This was per the Manager Val who by the way was very rude and hung up the phone on me. I did not call back again because I did not want to lower myself to her level and decided that just to replace the water heater with another company which cost me $750.00. I would not recommend DNB Plumbing to anyone because if something goes wrong with the job they did, you might be out of luck. I wish I would have known that the water heater that they had installed was defective then I would have not pruchased one from them. I do not know about you but taking a shower in cold water for 4 days is unacceptable. I will let anyone i come in contact know about DNB Plumbing.
Cons: Manager rude with customers!
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