I have always seen the sign to this place and wanted to try it out. I purchased a certificate through a promotion; thought this would allow me the opportunity to try the facility out. Wow, was I wrong about this place! The owner was complaining about the certificates. She was extremely rude. I was NOT impressed by her or this facility AT ALL. I would rather leave my dog with a 5 year old. The place seemed dirty and depressing. I feel sorry for the dogs that were there. I would NEVER leave my dog there. After viewing the facility, I actually decided to take a loss on my certificates I purchased. No one could pay me to leave my dog there. He is too good for that place. If the owner were smart, she would use the promotion as an opportunity to secure new customers. I am very loyal once I like a place. I know a lot of dog owners. I frequent the dog park everyday and word of mouth is everything. Not smart for the owner to leave me unimpressed. I will be sure to tell everyone I know NOT TO USE THIS FACILITY. They look understaffed and the dogs did not appear to be supervised. As far as I am concerned, you are an unfit dog parent if you take your dog here. These are the kind of people that would leave their children with anyone. Save your money. Keep your dog safe. I would look elsewhere for boarding/daycare etc. If I could have rated this place with a negative star I would. Unfortunately, the site forces me to rate at minimum 1 star. Even this is too high.
Cons: Depressing, dirty, dogs appear unsupervised, customer service is HORRIBLE.
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