As a woman who knows very little about my car, it was great to have a repair shop who not only did outstanding work on my car, but also explained what repairs needed to be made and WHY they needed to be made. I was given a ride to and from work that day also - saving me having to bother friends or family, or renting a car. I was very happy with the job done and would highly recommend IAM to anyone in need of repairs to an European car.
Pros: Knowledge, timeliness, location, shuttle service to work
Cons: my old car
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