2 hour wait. Vet used that tone like you are an idiot for wasting my time. (You know what I mean if you've ever heard it- don't they train doctors how to acknowledge patients with proper concern and encouragement?) Didn't take my concern about ear mites seriously when I said they were itchy, inflamed and unusually waxy, and said her ears were NOT inflamed (what's all the pink then, idiot?) were just dirty (she DID have ear mites and I had to pay another vet bill later to get them checked properly). Lied to a tech about why she ordered bl@@d work (because I had a lot of questions she couldn't answer- bs). She either ordered them for my peace of mind (insulting, because I wasn't acting worried- certainly not worried enough to NOT be ASKED if I WANTed to pay an extra $75 for unnecessary tests) or to bring the bill up to something worthwhile for them. I imagine it was the latter. The place wreaked of urine and was crowded with sick, dirty, and bl@@dy animals that I couldn't totally keep my dog from being exposed to. It's just a travesty. I can't believe this is all the entire N. Austin area has to choose from for emergency vet care. It's sickening. Austin is probably the most progressive and pet friendly city in the state and yet it's still the south, that's for sure. This is what Austin gets because it demands no more for its pets. It's shameful.
Pros: If you are DESPERATE, there is this one place you can go for help
Cons: You wouldn't want to go here unless you think your pet is going to die, and even then, try to find someone else!
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