I went to Bitz-n-Pieces a few times for, so this review is not based on an isolated incident. With the exception of the receptionist, the hair stylist and the owner both seemed to have an attitude. I always like to give people a second, even a third chance since we are all bound to have off days, but I realized after the most recent exchange that their rudeness is their modus operandi. It's too bad because I really like their quality merchandise and would like to have continued giving them my business. I even contacted the hospital where I had first heard of the store, and they said that they have similar complaints and that they would consider removing the store from their list. I don't want others who are in a vulnerable situation like myself to be taken advantage of.
Pros: Selection and quality merchandise
Cons: Attitude of stylist and owner
more