I had to file a CRIMINAL OFFENSE report at the Chicago police station again Franks Auto.
Frank's Auto initially offered me a good price for rear axle work. However, Frank failed to provide me with an itemized invoice for the work and told me that I had to pay for all parts before he did any work. This is unusual for a mechanic shop. I became more suspicious when he said that he puts all expenses on his credit card and that I would have to pay for the parts in cash or by check (before he did any work). I checked out Frank's Auto on the better bus. bureau website and they have an Unsatisfactory Rating.
So, I decided to pick up the car and take it somewhere else. While picking up the car, one of the mechanics told me that Frank had left some cds in my car. I was very unhappy because my cd changer is in a compartment in my trunk and there was NO reason why anyone should have been in my trunk. The mechanic had no explanation why someone was in my trunk or why Frank was listening to cds in my car. The mechanic said that maybe Frank was listening to his cds while he took it for a test drive. I pointed out that if Frank took it for a test drive to listen for noises wouldn't it make sense to have the radio off. The mechanic agreed and said again that he didn't know why Frank was in my trunk or listening to cds. I just felt there is something shady about this place and took it to another mechanic.
When I left the shop, I noticed that over 25 miles were put on my car while Frank had it! When confronted, Frank admitted that he used my car without my knowledge or permission. He drove it from Chicago to his home in Melrose Park and parked it in his own personal garage! When he knew he was caught, he had the nerve to say "I didnt think you would have a problem with it."
I had to file a CRIMINAL OFFENSE report at the police station again Franks Auto.
I would not use this garage because you won't know if Frank is driving your car around town.
Cons: They used my car without my permission for their personal use
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