Although the customer service is good, the fees are rediculous.\r
I have been taking my pet here for the last two years, and have paid thousands of dollars in hotel stay, grooming and day care. My dog was accidentaly bitten in a "play" accident they said, twelve stiches later- i had to pay $500 plus all the fees. THey wouldn't even try to get the other dog owner to share these fees which would only be fair! i asked to see the video of the day care for that day since they "say" they record everything, and they gave me some excuse about deleting it daily. I will not bring my dogs back here.
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