Dee I was a frequent customer of yours, not any longer. I understand that when I bring my kiddo (4 legged variety) in that there is a possablity that he could get hurt, however it should be minor. Not only has he been hurt (2 times) but this last one cost me over $500 in vet bills. I am not upset with the cost of the vet bill, I am upset with you. Dee I droped my son off with you on Sunday afternoon and you said that with in 5 min of us leaving he got injured. When I asked why I was not called you said that you thought I was out of town, I am just not sure how far out of town you thought I had gotten in 5 min. Having said that even if i was clear across the world I would expect a call, this would have given me the choice of coming back to get him or having someone pick him up. Either way he would have received the needed vet care that you failed to get him.\r
Additionaly when we picked him up Monday night your staff notified us that one of his feet were injured in reality he had 3 feet that were badly injured. I would have thought that you or someone would have called me to let me know of the injuries or to check on him later but no it was me that had to call you 3 days later to see what your explination was. Now comes the real kicker, you said he must have been injured before coming and I should investigate where the injury came from. Mystery solved, it happened at your establishment. Again I know that injury can occure but it should be minimal and you should have gotten him medical treatment. \r
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I am sorry to say that I can not trust you or your staff to take proper care of my kiddo.
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